> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ugps.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Comentar un ticket a nombre de un usuario de Atlas



## OpenAPI

````yaml /generated/specs/atlas-portal.json post /api/v1/internal/atlas-portal/clients/{atlasClientId}/tickets/{ticketId}/comments
openapi: 3.0.0
info:
  title: Raul API - Portal del cliente (Atlas)
  description: >-
    Namespace interno que consume el backend de Atlas: facturacion y soporte de
    un cliente comercial resuelto por Client.atlas_client_id, con token de
    servicio propio.
  version: 2.0.0
  contact: {}
servers:
  - url: https://api.raul.ugps.io
    description: Production
security: []
tags: []
paths:
  /api/v1/internal/atlas-portal/clients/{atlasClientId}/tickets/{ticketId}/comments:
    post:
      tags:
        - Atlas portal
      summary: Comentar un ticket a nombre de un usuario de Atlas
      operationId: AtlasPortalInternalController_addTicketComment
      parameters:
        - name: atlasClientId
          required: true
          in: path
          description: >-
            Id del client de Atlas (24 hex); se resuelve contra
            Client.atlas_client_id
          schema:
            example: 64f1c0ffee0ddba11ce55aa1
            type: string
        - name: ticketId
          required: true
          in: path
          schema:
            type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AtlasPortalAddTicketCommentCommandDto'
      responses:
        '201':
          description: ''
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AtlasPortalTicketCommentResponseDto'
        '400':
          description: Comando inválido (VALIDATION_ERROR)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AtlasPortalErrorResponseDto'
        '401':
          description: Token de servicio inválido (UNAUTHORIZED)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AtlasPortalErrorResponseDto'
        '404':
          description: >-
            Sin vínculo o ticket de otro cliente (CLIENT_NOT_LINKED,
            TICKET_NOT_FOUND)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AtlasPortalErrorResponseDto'
        '409':
          description: El ticket está cerrado (TICKET_CLOSED)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AtlasPortalErrorResponseDto'
      security:
        - bearerAuth: []
components:
  schemas:
    AtlasPortalAddTicketCommentCommandDto:
      type: object
      properties:
        contractVersion:
          type: number
          description: Versión del contrato; el consumidor acepta la vigente y la anterior
          example: 1
          minimum: 1
        content:
          type: string
          minLength: 1
          maxLength: 10000
        author:
          $ref: '#/components/schemas/AtlasPortalAuthorDto'
      required:
        - contractVersion
        - content
        - author
    AtlasPortalTicketCommentResponseDto:
      type: object
      properties:
        contractVersion:
          type: number
          description: Versión del contrato; el consumidor acepta la vigente y la anterior
          example: 1
          minimum: 1
        comment:
          $ref: '#/components/schemas/AtlasPortalTicketCommentDto'
      required:
        - contractVersion
        - comment
    AtlasPortalErrorResponseDto:
      type: object
      properties:
        contractVersion:
          type: number
          description: Versión del contrato; el consumidor acepta la vigente y la anterior
          example: 1
          minimum: 1
        code:
          type: string
          enum:
            - CLIENT_NOT_LINKED
            - INVOICE_NOT_FOUND
            - TICKET_NOT_FOUND
            - TICKET_CLOSED
            - VALIDATION_ERROR
            - UNAUTHORIZED
        message:
          type: string
      required:
        - contractVersion
        - code
        - message
    AtlasPortalAuthorDto:
      type: object
      properties:
        name:
          type: string
          minLength: 1
          maxLength: 60
          example: Paula Contreras
        email:
          type: string
          format: email
          minLength: 3
          maxLength: 255
      required:
        - name
        - email
    AtlasPortalTicketCommentDto:
      type: object
      properties:
        id:
          type: string
          format: uuid
        ticketId:
          type: string
          format: uuid
        authorName:
          type: string
          nullable: true
        authorRole:
          type: string
          enum:
            - client
            - staff
        content:
          type: string
        createdAt:
          type: string
          format: date-time
      required:
        - id
        - ticketId
        - authorName
        - authorRole
        - content
        - createdAt
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: >-
        Token de sesión Better Auth para rutas de backoffice; las rutas de
        portal usan su token propio.

````

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