curl --request POST \
--url https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'Idempotency-Key: <idempotency-key>' \
--data '
{
"description": "<string>",
"due_date": "<string>",
"client_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"contact_id": "<string>",
"visit_id": "<string>",
"assigned_to": "<string>",
"activity_type_id": 123,
"activity_result": "<string>"
}
'import requests
url = "https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks"
payload = {
"description": "<string>",
"due_date": "<string>",
"client_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"contact_id": "<string>",
"visit_id": "<string>",
"assigned_to": "<string>",
"activity_type_id": 123,
"activity_result": "<string>"
}
headers = {
"Idempotency-Key": "<idempotency-key>",
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
'Idempotency-Key': '<idempotency-key>',
Authorization: 'Bearer <token>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
description: '<string>',
due_date: '<string>',
client_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
contact_id: '<string>',
visit_id: '<string>',
assigned_to: '<string>',
activity_type_id: 123,
activity_result: '<string>'
})
};
fetch('https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'description' => '<string>',
'due_date' => '<string>',
'client_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'contact_id' => '<string>',
'visit_id' => '<string>',
'assigned_to' => '<string>',
'activity_type_id' => 123,
'activity_result' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json",
"Idempotency-Key: <idempotency-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks"
payload := strings.NewReader("{\n \"description\": \"<string>\",\n \"due_date\": \"<string>\",\n \"client_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"contact_id\": \"<string>\",\n \"visit_id\": \"<string>\",\n \"assigned_to\": \"<string>\",\n \"activity_type_id\": 123,\n \"activity_result\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Idempotency-Key", "<idempotency-key>")
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks")
.header("Idempotency-Key", "<idempotency-key>")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"description\": \"<string>\",\n \"due_date\": \"<string>\",\n \"client_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"contact_id\": \"<string>\",\n \"visit_id\": \"<string>\",\n \"assigned_to\": \"<string>\",\n \"activity_type_id\": 123,\n \"activity_result\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '<idempotency-key>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"description\": \"<string>\",\n \"due_date\": \"<string>\",\n \"client_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"contact_id\": \"<string>\",\n \"visit_id\": \"<string>\",\n \"assigned_to\": \"<string>\",\n \"activity_type_id\": 123,\n \"activity_result\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"task": {
"priority": "low",
"task_id": "<string>",
"description": "<string>",
"due_date": "2023-11-07T05:31:56Z",
"status": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"client_id": "<string>",
"client_name": "<string>",
"contact_id": "<string>",
"contact_name": "<string>",
"visit_id": "<string>",
"visit_description": "<string>",
"assigned_to": "<string>",
"assigned_user_name": "<string>",
"created_by": "<string>",
"created_by_name": "<string>",
"activity_type_id": 123,
"activity_type_name": "<string>",
"activity_result": {},
"activityType": {}
},
"link": {}
}Crea Task canónica y la asocia al ticket
Crea la Task y la fila junction ticket_task_link en una sola transacción. El client_id de la Task se resuelve a partir del ticket; sólo un actor global puede enviar client_id null para crear una Task interna sin cliente ni contacto. Aplica la política de lectura/escritura de Task del actor.
curl --request POST \
--url https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'Idempotency-Key: <idempotency-key>' \
--data '
{
"description": "<string>",
"due_date": "<string>",
"client_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"contact_id": "<string>",
"visit_id": "<string>",
"assigned_to": "<string>",
"activity_type_id": 123,
"activity_result": "<string>"
}
'import requests
url = "https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks"
payload = {
"description": "<string>",
"due_date": "<string>",
"client_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"contact_id": "<string>",
"visit_id": "<string>",
"assigned_to": "<string>",
"activity_type_id": 123,
"activity_result": "<string>"
}
headers = {
"Idempotency-Key": "<idempotency-key>",
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
'Idempotency-Key': '<idempotency-key>',
Authorization: 'Bearer <token>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
description: '<string>',
due_date: '<string>',
client_id: '3c90c3cc-0d44-4b50-8888-8dd25736052a',
contact_id: '<string>',
visit_id: '<string>',
assigned_to: '<string>',
activity_type_id: 123,
activity_result: '<string>'
})
};
fetch('https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'description' => '<string>',
'due_date' => '<string>',
'client_id' => '3c90c3cc-0d44-4b50-8888-8dd25736052a',
'contact_id' => '<string>',
'visit_id' => '<string>',
'assigned_to' => '<string>',
'activity_type_id' => 123,
'activity_result' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json",
"Idempotency-Key: <idempotency-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks"
payload := strings.NewReader("{\n \"description\": \"<string>\",\n \"due_date\": \"<string>\",\n \"client_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"contact_id\": \"<string>\",\n \"visit_id\": \"<string>\",\n \"assigned_to\": \"<string>\",\n \"activity_type_id\": 123,\n \"activity_result\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Idempotency-Key", "<idempotency-key>")
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks")
.header("Idempotency-Key", "<idempotency-key>")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"description\": \"<string>\",\n \"due_date\": \"<string>\",\n \"client_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"contact_id\": \"<string>\",\n \"visit_id\": \"<string>\",\n \"assigned_to\": \"<string>\",\n \"activity_type_id\": 123,\n \"activity_result\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.raul.ugps.io/api/v1/tickets/{ticketId}/tasks")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '<idempotency-key>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"description\": \"<string>\",\n \"due_date\": \"<string>\",\n \"client_id\": \"3c90c3cc-0d44-4b50-8888-8dd25736052a\",\n \"contact_id\": \"<string>\",\n \"visit_id\": \"<string>\",\n \"assigned_to\": \"<string>\",\n \"activity_type_id\": 123,\n \"activity_result\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"task": {
"priority": "low",
"task_id": "<string>",
"description": "<string>",
"due_date": "2023-11-07T05:31:56Z",
"status": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"client_id": "<string>",
"client_name": "<string>",
"contact_id": "<string>",
"contact_name": "<string>",
"visit_id": "<string>",
"visit_description": "<string>",
"assigned_to": "<string>",
"assigned_user_name": "<string>",
"created_by": "<string>",
"created_by_name": "<string>",
"activity_type_id": 123,
"activity_type_name": "<string>",
"activity_result": {},
"activityType": {}
},
"link": {}
}Authorizations
Token de sesión Better Auth para rutas de backoffice; las rutas de portal usan su token propio.
Headers
UUID v4 estable para reintentar la misma creación
Path Parameters
Body
Descripción de la tarea
Fecha de vencimiento (ISO)
Omitido: hereda el cliente del ticket. null: Task interna sin cliente (sólo actor global; sin contacto ni visita). Otro valor debe coincidir con el cliente del ticket.
low, medium, high Estado inicial; default pending
pending, completed, overdue UUID de contacto válido
UUID de visita válido
UUID de usuario asignado